Are you in need of help with engagements or can not figure out the statistics of your business in a way that will bring up interest levels? I would like to introduce:
UserIQ’s mission is to help companies deliver better value to customers faster – resulting in happier clients, longer relationships and bigger growth potential and customer success (found on the actual website)
UserIQ was born in 2014 out of the idea that customers’ experiences with the products and services they use should be so good, they have no reason to look elsewhere. From a user’s perspective, that means having interactions that anticipate and exceed their needs each and every time. As businesses know, that’s no easy task – without UserIQ.
UserIQ’s platform enables businesses to exceed their users’ needs, starting at adoption, so they can be successful in every moment. That means combining the intelligence to understand users with experiences that guide them — all in one seamless solution. Our customers effectively scale their onboarding efforts, increase feature usage, accelerate time-to-value for their customers, and ultimately drive more revenue throughout the customer journey. This results in faster user adoption and healthier retention and growth rates thanks to to a better customer experience.
A graduate of the signature program at the Advanced Technology Development Center (ATDC) at Georgia Tech, UserIQ is no stranger to working hard and being agile. We’re constantly challenging ourselves to find new ways of growing our own products and our clients’ businesses – and it shows. In 2017, UserIQ was voted one of Atlanta’s Best Places to Work and awarded Startup Atlanta’s Best B2B Startup, among other great accolades.
What’s it cost?
UserIQ offers various pricing levels, based on the features you need and the number of end customers using your application. They help you find the plan that works best for your business.
The buyer and customer journey
Most people are familiar with the concept of the sales funnel which illustrates the buyer journey, completed by a neatly closed deal.
But that’s a limited view.
Customer Journey: Adoption, Retention, Expansion, Advocacy
After you congratulate the sales team on a job well done, it’s time to focus on the long-game: driving value throughout the customer journey.
Because the opportunity doesn’t end with the sale. Instead, the customer continues along the path of a relationship with your brand, growing from a buyer to an advocate, bringing awareness of your product to new customers. Expand your funnel. Embrace the hourglass.